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iTutor Help Centre

Everything you need to know about teaching on iTutor

Popular Articles

Subjects & Rates

Add Subjects You Teach and Set Your Rate

Learn how to add subjects to your teaching list and set competitive rates.

Verification

Submit Verification (Optional)

Submit your CXC results for verification to earn the verified iTutor badge.

Booking Requests

Respond to Booking Requests

Learn how to review and respond to booking requests from students.

Sessions

Join a Session

Step-by-step guide to joining your scheduled teaching sessions.

Payments & Payouts

Add Payment Information

Set up your payout method to receive earnings from completed sessions.

Payments & Payouts

Troubleshooting Payout Issues

Resolve common payout problems and ensure you receive your earnings.

Troubleshooting & Support

Contact Support

How to reach iTutor support for help with any issues.

Browse by Category

Getting Started

Create Your iTutor Account and Profile

Step-by-step guide to signing up and completing your iTutor profile.

Subjects & Rates

Add Subjects You Teach and Set Your Rate

Learn how to add subjects to your teaching list and set competitive rates.

Verification

Submit Verification (Optional)

Submit your CXC results for verification to earn the verified iTutor badge.

Why Verification Fails (Common Reasons)

Understand the common reasons verification submissions are rejected.

Booking Requests

Respond to Booking Requests

Learn how to review and respond to booking requests from students.

Sessions

Cancel a Session

How to cancel a confirmed session if needed.

How Online Sessions Work

Understand how online teaching sessions work on iTutor.

Join a Session

Step-by-step guide to joining your scheduled teaching sessions.

Video Provider

Change Video Provider (Zoom ↔ Google Meet)

Switch between Zoom and Google Meet for your online sessions.

Payments & Payouts

Add Payment Information

Set up your payout method to receive earnings from completed sessions.

When You Get Paid

Understand when and how you receive payment for completed sessions.

Troubleshooting Payout Issues

Resolve common payout problems and ensure you receive your earnings.

No-shows & Policies

Student No-Show Policy

Understand the policy when students don't attend scheduled sessions.

Troubleshooting & Support

Upload Failed (Size/Format Issues)

Troubleshoot file upload errors when submitting verification documents.

Contact Support

How to reach iTutor support for help with any issues.

Still Need Help?

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