How Online Sessions Work

iTutor makes it easy to conduct professional online teaching sessions. Here's everything you need to know.

Overview

All sessions on iTutor are conducted online using video conferencing platforms. We support:

• Google Meet
• Zoom

Setting Up Your Video Provider

Before you can accept bookings, connect a video provider:

1. Go to Settings from your dashboard
2. Navigate to Video Provider
3. Click "Connect Google Meet" or "Connect Zoom"
4. Authorize iTutor to create meetings on your behalf
5. Your provider is now active

Important: You must have at least one provider connected to conduct sessions.

When a Booking is Confirmed

Here's what happens automatically:

1. Meeting Link Created: iTutor creates a unique meeting link for the session
2. Notifications Sent: Both you and the student receive the session details
3. Calendar Updated: The session appears in your "Upcoming Sessions"
4. Access Granted: Both parties can access the meeting link

Before the Session

Prepare Your Space

• Find a quiet location with minimal distractions
• Ensure good lighting (face a window or use a lamp)
• Test your microphone and camera
• Have necessary materials ready (notes, textbooks, digital whiteboard tools)

Test Your Technology

• Check your internet connection
• Test your camera and microphone
• Verify your video provider is working
• Have a backup plan (phone hotspot, alternative device)

Review the Session Details

• Subject and topics to cover
• Student's learning goals or questions
• Your teaching plan for the session
• Any materials the student requested

Joining the Session

The "Join Session" Button

• Appears on your dashboard ~10 minutes before the session
• Click it to join the video meeting
• Joins automatically via your connected provider

Punctuality Matters

• Join on time (or slightly early)
• Waiting for the student is expected
• Give students a few minutes grace period

During the Session

Teaching Best Practices

• Greet the student warmly
• Confirm what they want to learn
• Teach clearly and at an appropriate pace
• Check for understanding regularly
• Encourage questions
• Use screen sharing for demonstrations
• Share relevant resources or links

Managing Time

• Watch the clock to stay on schedule
• Give a 5-minute warning before ending
• Summarize key learnings
• Assign practice problems if appropriate

Handling Issues

• If technical issues arise, stay calm
• Try basic troubleshooting (refresh, reconnect)
• Communicate with the student
• Contact support if needed: support@myitutor.com

After the Session

Automatic Completion

• Sessions end at the scheduled time
• Payment processing begins automatically
• Both parties can leave feedback/reviews

Follow-Up (Optional)

• Send a summary message to the student
• Provide additional resources
• Suggest topics for future sessions

Student No-Shows

If the student doesn't join within 33% of the session time:

• You can mark the session as a "student no-show"
• You'll receive 50% of the session fee
• Document the situation if needed

Recording Sessions

Recording is not currently supported on the iTutor platform. Focus on live interaction and effective teaching.

Technical Support

If you experience issues during a session:

• Check your internet connection first
• Try refreshing the page or rejoining
• Contact support immediately: support@myitutor.com
• We're here to help resolve issues quickly

Tips for Successful Sessions

• Be patient and encouraging
• Adapt to different learning styles
• Use visual aids when possible
• Keep sessions interactive
• Build rapport with students
• Be yourself - authenticity matters!

Questions about online teaching? Reach out to support@myitutor.com