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Booking Requests

Respond to Booking Requests

Learn how to review and respond to booking requests from students.

Last updated: January 1, 2025

Respond to Booking Requests

When students request sessions, you'll receive notifications and see requests in your dashboard.

Finding Your Booking Requests

  1. Go to your Dashboard
  2. Click "Booking Requests" in the sidebar
  3. View all requests with status "Pending"

Understanding a Booking Request

Each request shows:

  • Student's name and profile
  • Subject requested
  • Proposed date and time
  • Session duration
  • Your rate for that session
  • Any message from the student

Your Response Options

You have three ways to respond:

1. Confirm Booking ✅

Accept the request as-is:

  1. Review the request details
  2. Click "Confirm Booking"
  3. The session is automatically created
  4. A meeting link is generated
  5. Both you and the student receive confirmation

When to confirm: The proposed time works for you and you're available.

2. Propose New Time ⏰

Suggest alternative times:

  1. Click "Propose New Time"
  2. Select a date and time that works better for you
  3. Add an optional message explaining why (e.g., "I'm available the next day at this time")
  4. Click "Send Proposal"
  5. The student reviews and can accept or suggest another time

When to propose: You're interested but the original time doesn't work.

3. Decline ❌

Politely decline the request:

  1. Click "Decline"
  2. Optionally provide a brief reason (e.g., "I'm not available during this time", "This subject is outside my expertise")
  3. Confirm decline

When to decline: You cannot accommodate the request or the subject/time doesn't work for you.

Best Practices

Respond Quickly

  • Try to respond within 24 hours
  • Quick responses improve your reputation
  • Students appreciate timely communication

Be Professional

  • Always be courteous and respectful
  • If declining, provide a brief explanation
  • Suggest alternatives when possible

Check Your Calendar

  • Ensure you're available before confirming
  • Consider travel time between sessions
  • Don't overbook yourself

Communicate Clearly

  • If proposing a new time, explain why
  • Set clear expectations about the session
  • Ask clarifying questions if needed

After Confirming

Once confirmed:

  • The session appears in "Sessions"
  • Both parties receive a meeting link
  • You can access the session details anytime
  • Remember to join on time!

Managing Multiple Requests

If you receive multiple requests:

  • Review each one individually
  • Don't feel pressured to accept everything
  • Prioritize based on your schedule and expertise
  • Decline respectfully if you're at capacity

What If a Student Doesn't Show Up?

If a student fails to join the session within 33% of the scheduled time, you can mark it as a student no-show. You'll receive 50% of the session fee.

Need help managing requests? Contact support@myitutor.com

Still stuck?

Our support team is here to help you with any questions.

Contact support@myitutor.com