Join a Session

When it's time for your teaching session, joining is quick and easy.

Before the Session Time

Check Your Dashboard

1. Go to your Dashboard
2. Look for "Upcoming Sessions"
3. Your next session will be displayed prominently
4. Review session details (subject, student name, time)

Get Ready

• Prepare your teaching materials
• Find a quiet space
• Test your camera and microphone
• Ensure stable internet connection

When to Join

The "Join Session" button becomes available:

• Approximately 10 minutes before the scheduled start time
• Remains active throughout the session
• Accessible from multiple locations on your dashboard

How to Join

Option 1: From Dashboard

1. Navigate to your Dashboard
2. Find the "Upcoming Sessions" card
3. Locate your next session
4. Click the "Join Session" button

Option 2: From Sessions Page

1. Go to Sessions from the sidebar
2. Find your session in the list
3. Click "Join Session" or "Actions" → "Join"

What Happens Next

• Your browser opens a new tab
• You're redirected to the video meeting (Google Meet or Zoom)
• The meeting loads automatically
• Click "Join" in the video provider interface

Joining Early

It's recommended to join 1-2 minutes early:

• Shows professionalism
• Allows time to test audio/video
• Greet the student warmly when they arrive

If the Student is Late

• Wait at least 10 minutes
• Send a message asking if they're still coming
• If they don't join within 33% of the session time, you can mark it as a student no-show

Troubleshooting Join Issues

Button Not Appearing?

• Refresh your dashboard
• Check the session time (may not be within the available window yet)
• Ensure the session is confirmed (not pending or cancelled)

Meeting Link Not Working?

• Refresh the page
• Try clicking the button again
• Check your video provider connection in Settings
• Clear browser cache and try again

Can't Access the Video Call?

• Verify your video provider (Google Meet or Zoom) is working
• Check if you're logged into the correct account
• Try a different browser
• Restart your browser

Still Can't Join?

1. Contact support immediately: support@myitutor.com
2. Message the student to explain the situation
3. Provide an alternative meeting link if possible
4. We'll help resolve the issue quickly

During the Session

Once joined:

• Greet the student
• Confirm what they want to learn
• Start teaching!

After Joining

The meeting continues until:

• The scheduled end time is reached
• Either party leaves the meeting
• You manually end the session

Payment processing happens automatically after the session ends.

Best Practices

• Join on time - Punctuality builds trust
• Test beforehand - Avoid technical delays
• Be ready to teach - Have materials prepared
• Stay professional - Treat every session seriously

Need help? Contact support@myitutor.com